Contact us

We are happy to help.

Questions about Praman, purchases, invoices, refunds or anything else — reach us using the details below.

Get in touch

  • General and sales

    support@ishanovaconcepts.com
  • Phone

    +91 9966031110
  • Support hours

    Monday to Thursday, 11:30 am to 4:00 pm IST (excluding public holidays)
  • Response time

    We reply to emails within one working day. For payment queries, please quote your order ID or payment reference number so we can help faster.

Payments, invoices and refunds

IshaNova Concepts (OPC) Private Limited
B-403 WHISTLING WOODS OP, ROCKWELL, INT SCHOOL,
RAJENDRA, NAGAR, RANAGAREDDY,
TELANGANA, INDIA - 500075

Refund requests are made by email — see how to request a refund.

Write to us

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Email us at support@ishanovaconcepts.com.

Registered office

Company
IshaNova Concepts (OPC) Private Limited
Address
B-403 WHISTLING WOODS OP, ROCKWELL, INT SCHOOL,
RAJENDRA, NAGAR, RANAGAREDDY,
TELANGANA, INDIA - 500075
CIN
U62099TS2026OPC212478

Grievance Officer

In line with the Consumer Protection (E-Commerce) Rules, 2020, the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, you can raise grievances with our Grievance Officer:

Name
Mridul Thottoli
Designation
Director
Address
B-403 WHISTLING WOODS OP, ROCKWELL, INT SCHOOL,
RAJENDRA, NAGAR, RANAGAREDDY,
TELANGANA, INDIA - 500075
Process
We acknowledge complaints within 48 hours and aim to resolve them within one month.