Contact us
We are happy to help.
Questions about Praman, purchases, invoices, refunds or anything else — reach us using the details below.
Get in touch
General and sales
support@ishanovaconcepts.comPhone
+91 9966031110Support hours
Monday to Thursday, 11:30 am to 4:00 pm IST (excluding public holidays)Response time
We reply to emails within one working day. For payment queries, please quote your order ID or payment reference number so we can help faster.
Payments, invoices and refunds
IshaNova Concepts (OPC) Private LimitedB-403 WHISTLING WOODS OP, ROCKWELL, INT SCHOOL,
RAJENDRA, NAGAR, RANAGAREDDY,
TELANGANA, INDIA - 500075
Refund requests are made by email — see how to request a refund.
Write to us
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Email us at support@ishanovaconcepts.com.
Registered office
- Company
- IshaNova Concepts (OPC) Private Limited
- Address
- B-403 WHISTLING WOODS OP, ROCKWELL, INT SCHOOL,
RAJENDRA, NAGAR, RANAGAREDDY,
TELANGANA, INDIA - 500075 - CIN
- U62099TS2026OPC212478
- Website
- ishanovaconcepts.com
Grievance Officer
In line with the Consumer Protection (E-Commerce) Rules, 2020, the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, you can raise grievances with our Grievance Officer:
- Name
- Mridul Thottoli
- Designation
- Director
- Address
- B-403 WHISTLING WOODS OP, ROCKWELL, INT SCHOOL,
RAJENDRA, NAGAR, RANAGAREDDY,
TELANGANA, INDIA - 500075 - Process
- We acknowledge complaints within 48 hours and aim to resolve them within one month.